Shipping & Returns
We offer shipping to Singapore and other countries.
Shipping Methods & Costs
(For Singapore) Deliveries are made Monday to Friday, except for Public Holidays. Shipping costs are based on the value of your total order. You'll be provided with the total shipping cost during checkout. Delivery times range from within 7 working days As soon as your order is dispatched from our warehouse, you will be send an email and tracking number from our courier partner to confirm that your package is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
(For other countries) Delivery times range from within 14-21 business days. Business days refer to Mondays to Fridays. It does not include Saturdays, Sundays, and Public Holidays. Shipping costs are based on the value of your total order. You'll be provided with the total shipping cost during checkout. As soon as your order is dispatched from our warehouse, you will be sent an email and tracking number from our courier partner to confirm that your package is on its way. If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery.
If you don't absolutely love your new purchase, you may return your item(s) within 10 days of receipt. Items must be in new, unworn condition with all tags attached and accompanied by your receipt, packing slip or invoice.
Please note that final sale items,. gift cards, lingerie and swimwear are non-refundable. We're unable to honor previous sale prices or promotions when you place a new order. Shipping and handling charges will not be refunded.
Please see the appropriate section for details:
Returning a bezooe.com order
1. All domestic bezooe.com. Place item(s) in the original packaging. Select the "Reason Code for Return" from the bottom of your packing slip and write the number in the "Return Code" column next to the item being returned. Misplaced the packing slip? No worries! Just sign in to My account print a copy of your invoice and use that instead.
Please note the tracking number for your records.. Please allow 2-3 weeks from the time you mail your return for it to be processed. We'll send you an email confirmation once your return is complete.
In most cases, refunds are made to the original form of payment (e.g., credit card, gift card, PayPal). However, if you split your purchase between a gift card or store credit (MRC) and your PayPal account, the PayPal portion of your refund will be issued first. Once the maximum originally spent with PayPal is reached, the remainder of the refund will be credited against your gift card or store credit. The same policy is followed when you split the cost of a purchase between a gift card or store credit and a credit card. The credit card portion of the refund will be issued first.
2. Return Using Carrier of Your Choice
You're welcome to use your preferred carrier at your own cost. However, Bezooe recommends insuring the package for the full value and selecting a carrier that provides a tracking number so you can monitor delivery status. We are not responsible for lost packages and cannot accept C.O.D. Pack the item(s) as above, using your own label, and return to:
1100 Lower Delta. EPL Building 03-05A. Singapore 169206.
Please email us at firstname.lastname@example.org if you have any more questions.